About Samanaga
About Samanaga
Blog Article
Thompson continued, “We feel that a strong, market place-foremost ITSM Alternative provides us One more powerful product to improve our capacity to serve IT industry experts in businesses of all dimensions while meaningfully growing our total addressable market, which include further cross-sell opportunities in just our large and increasing consumer-foundation of a lot more than 300,000 prospects.”
This technique makes sure that consumers only pay for the abilities they have to have, optimizing their investment and minimizing unneeded expenditures.
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Samanage, an extensive IT assistance administration Answer, stands out as a strong contender With this arena. Even so, the suitability of any computer software hinges on its ability to align with all your precise organizational requirements.
“Now we have an abundance of laptops being used by product sales on location so using a stable cloud asset tracker allows”. One more technique director also stated that Samanage can help him to organize and plan upgrades and servicing even when he focuses on system progress.
Meanwhile, the asset management provides you with a full watch in the asset’s lifecycle from its invest in to disposal. It pays to track organization laptops and cell units as a result of Group Coverage or Area Login Scripts particularly if you’re utilizing a BYOD (bring your very own gadget) plan. You may quickly see critical information to the asset, like, efficiency, location, and specs.
All other SolarWinds emblems, provider marks, and logos may very well be typical law marks or are registered or pending registration. All other emblems talked about herein are check here used for identification reasons only and therefore are trademarks of (and could be registered trademarks of) their respective organizations.
Eventually, Gordon has shared his views about the importance of insights and visibility in a complete ITIL-Completely ready services desk and asset administration solution. “Shoppers are viewing earlier the basics of components and software problems, and through rising visibility and insights, are getting a larger function in the Corporation.
“The IT Company Desk is core to any IT Skilled's work and it is something which they interact with every day to provide their employees.”
In a very the latest SolarWinds study, IT pros indicated that Price (76%) and simplicity of use (84%) ended up the essential, driving components in the choice of the ITSM supplying.3 This supports the necessity for your SolarWinds method of ITSM – effective, affordable, and convenient to use products meant to solve challenges the way in which that IT pros want them solved.
“Through the Samanage Local community, cellphone phone calls, Reside chat and social networking, Samanage workforce associates are basically just a click away to reply questions and take opinions.”
Possibly the commonest favourable feedback about Samanage is its trustworthy purchaser assistance. “We can easily Call them via chat, email, phone… the choices give us a lot of flexibility,” talked about 1 of many pleased shoppers.
Get to out to our group of gurus, and let us aid you in determining no matter if Samanage is the right match in your organization's IT provider administration specifications.
A fast repair for This is certainly to offload the mundane minimal duties from IT guidance and produce a self-support portal. Most helpdesk methods supply this function, Samanage provided. Although not all are ITIL-Licensed, in order that they absence total service catalog capabilities that Samanage options.
Inside a issue of weeks, we were ready to streamline our assistance requests and shipping and delivery flows by providing everyone–the massive boss to assistance brokers to rank and file throughout departments–increased visibility of their requests. Likewise, an agent can promptly increase a ticket by just clicking the “+” button about the interface.